THEFT, BREAKAGE, REPAIRS, AND WARRANTIES
McDonogh has never had a laptop stolen out of a secured student locker. Lockers are provided to students, as are locks to students who request them. It is up to the student to decide when to secure their device in their locker, and students who carelessly leave their devices out may return to find those devices missing. We believe strongly in the McDonogh compass which includes honesty and respect (for one’s self and for others) but also includes responsibility.
McDonogh will not warranty or repair any student-owned device. Repair, replacement, or substitution is the responsibility of the student and his or her family. The school will, for a limited time only, provide students with a loaner device to make repairs or procure a replacement device, but extended loans will not be permitted.
For student devices in harsh environments (busses, etc.) we strongly recommend families investigate warranty and replacement programs. Most vendors offer warranties on new devices, but families should be careful to select a warranty that covers accidental damage rather than simply mechanical failure due to defect. Comprehensive warranties that include accidental damage (cracked screens, spilled liquids, shattered cases, missing keys) cost more, but enable the device to be replaced or repaired quickly, often without additional cost.
Students who are financially responsible for their own device will take more care to protect it from harm or damage. That said, accidents can happen to even the most responsible device owner.
MORE INFORMATION
Although McDonogh does not guarantee that specific models meet all requirements of the Student Device Program, and does not provide support for student devices, families with questions about whether specific devices might meet the requirements of the Student Device Program, or the needs of their student, can email the Technology Department at techsupport@mcdonogh.org with pre-purchase questions.
The Technology Department has also created documentation for families to assist with device setup (please note that some of this documentation requires the device be on campus before it can be followed):